Privacy Policy

1. Introduction

At Cloud6 Synergy Inc. (“we,” “us,” “our”), we are committed to protecting the privacy and security of our customers, clients, and website visitors (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our services or interacting with our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and any other information you provide when contacting us or using our services.

• Business Information: Company name, job title, and business address provided during interactions with our CRM, ITBM, and Managed IT Services.

• Technical Data: IP address, browser type, operating system, device information, and details about your interactions with our website (cookies, pages visited, etc.).

• Usage Data: Information about how you use our services, including service history, preferences, and any data you provide in the course of using our CRM, Software Development, ITBM, or Managed IT Services.

• Financial Information: Payment details and transaction history collected when you purchase our services.

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, including CRM Solutions, Software Development, IT Business Management, and Managed IT Services.

• Customer Support: To respond to inquiries, provide technical support, and address any issues or concerns you may have.

• Personalization: To tailor our services and communications to your preferences and enhance your user experience.

• Marketing and Communication: To send you promotional materials, newsletters, and other information about our services that may be of interest to you. You can opt-out of these communications at any time.

• Billing and Payments: To process transactions, send invoices, and manage your account.

• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, CRM platforms, IT support, and marketing agencies. These providers are obligated to protect your information and use it solely for the purpose of providing services to us.

• Business Partners: With your consent, we may share information with business partners for joint marketing efforts or to offer you additional services.

• Legal Obligations: We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, and safety of Cloud6 Synergy Inc., our clients, or others.

• Corporate Transactions: In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your information may be transferred as part of the transaction. We will notify you of any such change and how it affects your rights.

5. Data Security

We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and access controls. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary based on the type of data and the context in which it was collected.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Objection: You can object to the processing of your personal information for marketing or other purposes.

• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request within the timeframes required by applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cloud6 Synergy Inc.
info@cloud6synergy.com